Privacy Policy

Last updated: 07 October 2026

1. Introduction

Big Bilion ("we", "us", or "our") operates this online store. This Privacy Policy explains how we collect, use, protect and disclose information when you use our website or place an order.

2. Information We Collect

We may collect your name, email address, mobile number, delivery address, account information, order details and information you provide while contacting customer support.

Payment details are processed through our payment gateway. We do not intentionally store complete card numbers, CVV numbers, UPI PINs or other payment credentials on our own servers.

3. How We Use Your Information

  • To process and deliver orders.
  • To process payments and payment-related verification.
  • To provide order updates and customer support.
  • To maintain accounts, prevent fraud and improve website security.
  • To improve our products, services and website experience.

4. Sharing of Information

We may share necessary information with service providers such as payment processors, shipping/courier partners, hosting providers and customer-support providers when required to fulfil your order or operate the website. We do not sell customer personal information as a standalone product.

5. Data Security

We use reasonable technical and organisational measures to protect customer information. However, no internet transmission or storage system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies or similar technologies for login sessions, cart functionality, security and basic website operation.

7. Your Choices

You may contact us to request correction of inaccurate account information or to ask questions about personal information associated with your orders, subject to applicable legal and operational requirements.

8. Contact

For privacy questions, contact us at support@bigbilion.shop.